Terms and Conditions

Welcome to the Session on Demand website. By using it, you are agreeing to the following terms of use, which should be read together with the following guidance.

Privacy Policy
Cookie Policy

Your use of this website is subject to the following terms:

The content of the pages of this website is for general and subscription use. It is subject to change without notice however it will be updated as required.

This website contains material, which is owned by Highland Counselling Services Ltd, trading as Scottish Counselling Services. Company No: SC639767.

These terms and conditions and the relationship between you and us shall be governed by and construed in accordance with Scottish law.

If you have any queries about this privacy notice or about any aspect of our data management, please contact info@scottishcounsellingservices.org.uk

Rights and Obligations

If you create an account, and subscribe to our service, then you have various rights and obligations.

You must only use the service for lawful purposes.

You must keep your password secure.

You must not infringe our intellectual property rights, or question or dispute our ownership of the intellectual property rights in the service.

Paying for the Service

All prices are quoted in Pound Sterling and include VAT, which is payable by you. All price information is subject to change. The account holder must ensure that we have complete and accurate billing and contact information.

We shall be under no obligation to provide you with access to our service if the subscription fee plus VAT, or any other charge that you have agreed to pay us, are not paid on time. If this happens, then we reserve the right to suspend access to your service, until outstanding amounts are paid, or the account is closed. This includes situations, where the account holders’ debit, or credit card have expired.

Closing your Account

These terms and conditions remain in force as long as you use our service, or it is terminated by use for any reason set out in these terms.

You can close your account by using the ‘cancel my account’ option, and disconnecting the subscription payment. Please note that no refund will be made for any subscription fees already billed and paid.

We will close your account if you fail to abide by the terms of service, carry out illegal activities, or if payment of the subscription fees is not paid on time. If we withdraw access to your account, or suspend your access to the service, then no refund will be payable by us.


We make no guarantee that our service will be suitable for your intended use, nor do we guarantee that it will be error-free, timely, reliable, entirely secure, virus-free, or available, especially since we are reliant upon the internet and your own computer systems for its’ delivery. We try to keep disruptions to a minimum, but we may suspend our service to carry out maintenance and support work, and investigate unauthorised use.

You use our service at your own risk.

We may need to change these terms and conditions. These changes will be posted on the website, and we will email account subscribers with notification of the changes. If you do not agree with the changes, then you can end your account with our service. Your continued use of the service constitutes your agreement of the new terms and conditions.